Accessibility Statement

This website has been developed by Esri UK using InstantAtlas and is automatically updated by Esri UK, and by the London Borough of Sutton. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • Many documents are in PDF format and are not accessible
  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • Videos on ‘How to Guides’ page do not have sound
  • Some of our dashboards (‘What does Sutton Think’ and ‘Residents Survey’) are difficult to navigate using just a keyboard

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: data.insight@sutton.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The London borough of Sutton is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

Our video guides do not have sound and only have captions – which does not meet the Success Criterion 1.2.5 Audio Description (Prerecorded) of the WCAG 2.1 AA standards. We plan to fix the problem by April 2020.

Some of our ‘What Does Sutton Think’ and ‘Residents Survey’ data dashboards are difficult to navigate when just using a keyboard – which doesn’t meet Success Criterion 2.1.1 Keyboard of the WCAG 2.1 AA standards. We are researching alternatives. Data in these dashboards can also be shared via email in other formats.

The ‘Custom Area Reporter’ and ‘Data Explorer’ tools are difficult to navigate when just using a keyboard – which doesn’t meet Success Criterion 2.1.1 Keyboard of the WCAG 2.1 AA standards. The InstantAtlas team is actively working on improving this interaction. 

PDFs and non-HTML documents

Many documents within the ‘Strategies’ section are not accessible in a number of ways, including missing text alternatives and missing document structure.

Interactive tools and transactions

Some of our interactive pages are difficult to navigate using a keyboard. For example, the Custom Area Reporter can’t be utilised using a keyboard. The InstantAtlas team is actively working on improving this interaction. 

We will look at these tools and assess how we can fix this issue or make sure they do meet the success criterion.

3rd party content

Our site includes 3rd party content and functionality.

Depending on our relationship with the 3rd party, we cannot always guarantee its accessibility.

Links to other websites

For the benefit of our users, we link to other websites, including additional data sources or other types of data that users may be interested in.

We are not responsible for the accessibility of these or any other websites we do not manage.

Using 3rd party content or functionality on our website

We feature 3rd party content or functionality on our website, including:

  • A custom area reporter allowing people to create their own reports of areas
  • Insight tools which tell us how people are using the website
  • data reports about specific categories

Where we choose to feature 3rd party content or functionality on our website, we are responsible for ensuring it meets accessibility standards. For example:

  • Dashboards used to show insight gained from consultations and surveys

Where we are legally required to feature 3rd party content or functionality, we cannot reasonably accept responsibility for ensuring it meets accessibility standards. However, where it is within our control, we will make every reasonable effort to work towards meeting accessibility requirements.

How we tested this website

This website was last tested in October 2020. We manually reviewed all amended or new content on the site.

What we’re doing to improve accessibility

We are auditing and improving the website, reviewing all content and ensuring as far as possible the site is compliant with WCAG 2.1 AA standards. 

We are also liaising with InstantAtlas at Esri to make suggestions to further improve the accessibility of functions provided as standard on the site.

This statement was prepared on 16 November 2020. It was last updated on 16 November 2020.